We believe that patients need to be able to make appointments to suit them and, where possible, with their usual doctor.
We try to do today’s work today and make sure patients can book appointments in advance as well obtain the appointments if needed on the same day. Our access results show that we have achieved an appointment system that meets the needs to pre-book for most patients as well as the availability of urgent appointments.
Our nurse appointments are usually flexible and patients can be booked into any of their clinics, e.g. asthma, heart and well person checks. The only clinic that is specific is a diabetes clinic where we have a visiting retinal photography service that means patients can have a one-stop visit and have the key elements of a diabetes review in one place, in one afternoon.
Our Healthcare Assistant, Kate is trained to take blood, do ECGs, blood pressure checks, and hearing tests. We encourage patients to book in with her where possible.
When Should I See A Nurse?
Nurses based at our practice treat patients for a wide range of common conditions (e.g. minor injuries/illnesses, removing stitches, travel vaccinations, immunisations and so on). Our practice nurses are also specially trained to run routine clinics for certain conditions, such as diabetes and heart disease. (Each of our nurses specialises in a different area, so you need to book ahead with the most appropriate person). Our reception staff will be able to advise whether a nurse appointment is appropriate.
Nursing Care At Home
Patients who are confined to their homes and need nursing assistance may arrange with the doctor for a community nurse to call. They will be able to help assess your needs and give information and support. Practical nursing care may include injections, blood tests, dressings and help for patients with incontinence.