How To Get A Prescription
If you think you may need a prescription medicine, please speak to a receptionist who will arrange for a doctor to call you or make an appointment with the doctor if appropriate. If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription after a telephone consultation. Please ask the receptionist.
** We are being encouraged to ask you to buy certain cheaper medicines and creams over the counter e.g. antihistamine, painkillers (including gels), antacids, decongestants, cough and cold treatments**
Your local pharmacist should be able to give you advice for non-prescription medication.
We are allowed to dispense medication to patients who live in rural areas, or more than a mile from the nearest chemist. If you don't qualify for this service you must take your prescriptions to one of the community pharmacies. Ask us about registering for our dispensing service if you think you qualify.
How To Get A Repeat Prescription
Patients on regular treatment can request repeat prescriptions by telephone (01487 710980), by posting or delivering the computer request slip, or in person. Please try to phone repeat prescription requests after 11.00am and avoid Monday mornings.
You can also phone during the evening, night and weekends using our automated answerphone service. Requests received by 3.00pm will result in the medicine being ready to collect after 3.00pm two days later at the adjacent branch of Lloyds Chemists or the surgery. If you live more than one mile from a chemist, your medicines will be available from the dispensary in the Rainbow Surgery.
If you are on a stable repeat set of medicines, you can leave your re-order sheets with us or the chemist, and we will automatically arrange a repeat supply for you every 4 weeks- you simply need to turn up to collect the medicines.